PRIVACY POLICY

Playmakers Nashville
Last Updated: February 1, 2026

Playmakers Nashville (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our members, donors, volunteers, event participants, and website visitors.

This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices and rights you have regarding your information.

By visiting our website, becoming a member, making a donation, registering for an event, or otherwise interacting with us, you agree to the practices described below.

1. Information We Collect

Information You Provide Directly

• Name
• Email address
• Mailing address
• Phone number
• Employer/organization and title
• Membership details
• Donation and payment information
• Event registrations and preferences
• Volunteer information
• Communications you send us
• Profile information such as biographies and photographs or headshots you voluntarily upload

Payment Information
Payments and donations are processed securely through third-party payment processors. We do not store full credit card numbers.

Information Collected Automatically

• IP address
• Browser and device information
• Pages visited
• Usage data
• Cookies and analytics technologies

2. How We Use Your Information

We use personal information to:

• Process memberships and donations
• Provide receipts and acknowledgments
• Communicate about programs, events, and opportunities
• Display member directories or profiles (where you choose to participate)
• Highlight participation in programs and community initiatives
• Respond to inquiries
• Send newsletters and marketing communications (with opt-out available)
• Improve our website and services
• Maintain security and prevent fraud
• Comply with legal and tax obligations

Members may voluntarily upload photographs or headshots for directories, events, or community features.

By uploading a photo, you grant Playmakers Nashville permission to use and display the image in connection with membership activities, events, and promotional materials. You may request removal at any time.

We do not sell or license member photos to third parties.

4. Donor Privacy Commitment

We value the trust of our donors.
We do not sell, rent, or trade donor lists.

Donor information is used solely for processing contributions, acknowledgments, and communications related to our mission.

5. How We Share Information

We share information only when necessary to operate our organization. This may include trusted service providers such as:

• Neon One/Neon CRM (membership and fundraising platform)
• Payment processors (e.g., Stripe or PayPal)
• Email and communications tools
• Partner organizations supporting joint events or programs
• Website hosting and analytics providers

These vendors act under our instructions and are required to safeguard your data.

In limited circumstances, Playmakers Nashville may share non-sensitive, aggregate, or minimum-necessary membership information with organizational partners when required to fulfill sponsorship, partnership, or contractual obligations. We do not sell or share personal data for commercial purposes.

We may also disclose information when required by law.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to operate our website and understand usage.

You may control cookies through your browser settings or any consent tools provided on our site.

7. Data Retention

We retain information only as long as necessary for membership management, donations, legal, accounting, and regulatory requirements. Financial records may be retained for up to seven (7) years or longer if required by law.

8. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your information
• Correct inaccuracies
• Request deletion
• Opt out of marketing communications
• Restrict or object to certain processing

We do not sell personal information.

To exercise your rights, contact us below.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children without parental consent.

10. Security

We use administrative, technical, and physical safeguards to protect personal information. While no system is completely secure, we work to protect your data.

11. International Transfers

Information may be processed in the United States. Where required, we use appropriate safeguards for international transfers.

12. Data Breach Notification

If a breach affecting personal information occurs, we will notify affected individuals as required by law.

13. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised date.

14. Contact Us

Playmakers Nashville
Nashville, TN
info@playmakersnashville.org